Charcoal House

26 Chapel St, LU1 2SE

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26 Chapel St,
LU1 2SE.

9 Reviews
1 Reviews
1 Reviews
1 Reviews
1 Reviews

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Wrong But Right
Having got to the shop I found that my order was wrong and the food I ordered was not readyThe guy at the front desk quickly apologies and get me my order ready in under 5 minsWow the food was incredible just saved them from a bad review
- Jay kazmi

Sunday Best
Just what I needed some good quality Food to savour
- Jay kazmi

Good Food
good food, good meal - very filling and quick service.
- Simon Hart

Great food and vegetarian options
Good price good quality vegetarian options and halal
- Nigel Herrera

Best Ever
Wow just had the best ever kebab so juicy and with the most mouth watering herbs and seasoning.
- Jay kazmi

Food ready at the time stated. Always good food from here anyway.Thanks
- Simon Hart

My 20th order this month great as allways
- Jay kazmi

Food was cooked perfectly not a single thing was wrong.
- Ambreen R

Food cold
Normally go during the day to eat here and i think thats the only time i will go now, as the food was cold and it wasnt worth what was paid.
- Ryan Wolfe

Great food taste was magical today
- Jay kazmi

Update on previous review
I went into the shop, and the manager could not have been more sorry, he listened to me attentively and apologised whole heartedly, and corrected the errors that was made. It’s nice to see restaurants taking responsibility for errors that are made, and going out of their way to rectify it and also making sure that the customers are happy. Will Defo return again
- Afshanara Khanom

Cold and horrible
After eating from here for years, it’s unfourtante at my first online order the food was awful, it was cold, I got such a small portion, no salad no sauce, when I called the place, instead of saying sorry all he did was argue with me. I don’t understand these places, sometimes you have to accept u made a mistake and just give a sincere apology. No one likes to phone and complain
- Afshanara Khanom

Excellent food
Although they made a mistake to prepare food on time but their food is always good.
- Alamin Azad

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