Lovely food but rushed off the phone
I do love the food from The New World but when I had to call to check on something I wasn't listened to properly and they were trying to get off the phone before I'd even had chance to ask my question. This happened twice and I had to say quite loudly 'I have another question'. You need to listen to your customers.
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Rebecca Hill
Is there a difference between starters and main course?
Large quantities of the same dish. Obviously very busy because order late and incomplete. Had to phone the restaurant to enquire where the house white and tiger beer were. Still in delivery van apparently. When finally delivered white was red and not appropriate for seafood dishes. Actually unpleasant for any reason. Sad. I used to enjoy the food from this restaurant. Not anymore.
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Margaret Geary-Dwyer
Cantonese
As always new world is a fantastic restaurant/takeaway we have lived in Newport for 4years and this is the only place to get a fantastic authentic meal. The owners are lovely and the staff are always super friendly. Nothing is too much trouble for these guys!!
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Janet Stark Devlin
Foid was late
Estimated delivery time was 7:25-7:35 actually arrived 7:55. Quality of food good but also instructions were given i.e. No bottle of Coke but prawn crackers / spring rolls instead as we cannot drink Coke however Coke was still delivered
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Kate Richards
Not good at all!
We ordered our food using their website.
I specifically requested no onion on dishes and ask that doorbell not to be use as our babies were a sleep.
There were lots I mean lots of onions in all dishes and doorbell rang twice before I get an opportunity to open the door! We ordered mini spring rolls which were over cooked and dry. Noodles were vermicelli (which we didn't order!). King prawn in black bean sauce was again covered in onions and the rice was dry.
I will not be ordering form this place again. It was such a disappointment and a waste of £22! Save your money and don't order form New World.
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Aysima Harper
Tasty!
Really love the food from this Chinese. Doesn't leave me feeling sick afterwards as it's not really greasy. Portion sizes are generous and delivery is usually good too. Would recommend.
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Clare Barry
food good. wine not
Chicken dim sum and egg fried rice good. Garlic ribs sadly lacking in garlic. House red poor for price. Normally good so disappointed this time. Not a rave review this time.
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Margaret Geary-Dwyer
Hot & Tasty
First order but it won't be the last. Food was delivered on time, and was piping hot. All food was very tasty and generous sized portions. Thanks very much.
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Ali Sherman
Delivery
Prompt friendly delivery. Best Chinese in Newport by far.
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Janet Stark Devlin
Lovely take away meal will definitely order from here again
We ordered a take away the man I picked it up from was very polite and lovely. We ordered 6 different chicken/beef dishes, they were all delicious. The only little negative point was the smoked chicken (my favourite) tray was only half full, however it was really lovely and wouldn't stop me ordering from here again.
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Rebecca Hill
Lovely food
Really tasty will order again
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Meg Byrne
Lovely Lamb.
Aromatic crispy Mongolian lamb with pancakes, spring rolls and egg fried rice washed down with the good house red made an excellent accompaniment to some very good films. Very enjoyable. Thank you.
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Margaret Geary-Dwyer
As good as always
Can't go wrong, great food, good delivery time
Everything spot on as usual
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David Ryman
delicious duck.
Duck with Orange sauce on a bed of pineapple. Accompanied by egg fried rice, stir fried beansprouts and mini vegetable spring rolls was a huge hit with my grandson. Very enjoyable.
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Margaret Geary-Dwyer
Thoroughly enjoyable experience.
Delicious duck with copious vegetable spring rolls and crispy onion rings accompanied by a selection of sauces, provided a delightful meal for two. Thank you. Excellent timing smooth delivery . Will definitely be using again.
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Margaret Geary-Dwyer
Great service:)
Great!!! Found our regular Chinese that delivers on time with delicious hot food:)
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David Ryman
Microwaved
Really not impressed! Paid nearly £40 for a poor/mediocre takeaway.
Chilli Squid had obviously been pre-cooked and then microwaved for delivery (soft batter!). It was quite awful!
Seaweed - again... not crispy (microwaved)!
Crispy Duck was tough and hard on the edges of the meat - (microwaved)!
Special Fried Rice - actually quite bland for Chinese - what's going on?
Beef and mushrooms - probably the best part of the meal along with the Singapore Noodles. Microwaved or not these two parts of the order were quite nice.
Won't be ordering from this place again - really not happy with the food and certainly not worth the money spent.
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Beth Roberts
Rubbish
We ordered food to be delivered, did not turn up. We rang to find out where it was, apparently the driver had not turned up. Instead of letting us know, they kept it a secret!! Genius.
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Vicky Barker
Great food
Excellent quality food that is extremely tasty
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Hazel Talbot
Excellent Chinese
Best Chinese in Newport!
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Hazel Talbot
Great food
Can't go wrong, every dish well cooked, tastes fab and wouldn't go else where in Newport
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Kate Richards
Not like the New World
Delivery as usual was fast, but they got the one dish wrong......paid £7.50 for Stuffed Duck With King Prawns, and had what looked like Kung Po Pork (£4.50).Rang to tell the restaurant, ok he was very apologetic, but offered no refund against the dish, or what can be done to rectify for future orders.It's a really good Cantonese, but last nights experience took the review down a few notches or two.
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Paul Betts
Takeway
EXCELLENT
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Amanda Devonshire
Best takeaway
Great service no complaints
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Ashford Davies
Very Nice
Only issue were the chips they were hard....everything else was delicious...will be back again
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Alan Hall
Impressed with food but not so much with delivery time
I ordered my meal just before 6pm and was given a time a slot of between 6:55 and 7:10pm the food didn't arrive till 7:45pm, the time between ordering and waiting for the food was so long we'd almost lost our appetite!I called customer services at 7:30pm to ask if they could check on the delivery, which they did and assured me that it would be with me soon and the manager of the restaurant said it was due to the restaurant being busy and apologised for the late delivery.However, on a very positive note the food was hot and delicious, very good quality or quantity and thank you for the extra spring rolls.
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Jane Baldwin
Impressed
Easy to use website and menu selection. Prices good and quick delivery. Quality of food great and tasty
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Phil Jones
Great Food
This was the 1st time I've ordered from here. The food was delicious. It was piping hot when it arrived bang on the stated delivery time. Would definitely recommend to anyone.
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Tony Holland
Much better
Order was great will definitely have another
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Matthew Evans
Maybe next time
Just recently moved to the area and tried this place out and the reviews were in favor, first time I ordered was spot on I ordered my delivery in advance and it came on time - food was greatLast night did the same I ordered a few hours before as was waiting for guests - food turned up half hour after order 2 hours earlyThey took the food back and re - delivered at the correct time , when the food came it was the same food - cold and not fit to eatVery disapointed
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Matthew Evans
Disappointing
The food was ok but nothing to shout about. It was delivered within an hour but was barely warm. By the time it was on the plate it was practically cold. Not only this but part of the order was missing. Tried to ring the takeaway direct but got an answerphone. Rang KUKD and got the issue resolved. However, I was told by the takeaway that the missing item would be delivered within 10-15 minutes which turned out to be half an hour. By this time the other food had been eaten. A very disappointing experience.
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Simon Cartwright
New world cantonese restaurant
Easy to order online and food delivered on time. Food was lovely, would recommend to friends and definitely order from here again.
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Donna Pearson
