Poor and unaceptiable
We have had several bad experiences with food, delivery and service at Peri Peri Grill. We will NEVER be eating here again. Customer service is VERY BAD, they have hung up on us mid conversation many times.
On our last order it was 20 mintues late from the time they said it was going to be delivered and we had no call from them saying why or where our food was. So we rang them and were told it would be 5 mintues; 15 mintures later it still wasnt here so rang a second time to be told it would be 5 mintues; 15 mintues after our SECOND call it still wasnt here so we rang a third time only to be rudely told it was Good Friday and they were very busy! When the food eventually arrived 50 minutes late (and 2 hrs after we ordered it) it was cold and we had to heat it up. We rang them again to complain and the manager was, yet again, very rude to us!
We have had this experienced this on 2-3 occasions.
- Claire-Louise Middlemas
Will never order from here delivery driver could not find us and was very rude and intimidating when I phoned to complain about the cold food and the way we were treated they would not help at all my 17 year old daughter went to find him to get food and her was rude and would not had the food over to her
- Sarah Moreton
all the food is tasty and hot,used three times so far .bad habit of forgetting chips and extras but the milkshakes are so good
- Bev Fish
Took 45 mins past the said delivery time. 1st call to see how much longer. 2nd phone call as Forgot our drink and dips so had to come back. Still had no coleslaw and really couldnt be bothered to wait any longer so didnt ring a third time. Chips were nice but not impressed with the chicken that was chucked in the box.
- Clare Stevens
Piri Piri Hot Hot Hot
Hot Piri Piri whole chicken WAS hot and absolutely delicious.
- Mike Naylor
Never ordering food from piri piri again
I order a piri piri fries - never got them, food where cold especially the fries, mozzarella sticks weren’t cooked properly. Not happy at all
- Kasia Keczkowska
Took 1hour 40 minutes to deliver. Always get the order wrong everytime. Had enough of this place which is a shame because if they bothered to put a bit more effort in and care about customer service the food is ok.
- Rebecca Beresford
Very good but inaccurate delivery time
I ordered online which allowed me to pick a 9-9:15 delivery slot but my food came at 7pm. When I told the man he said they close at 9. Food was great but I wasn't happy that I had to reheat the food.
- Nusaybah Ikram
Food was piping hot on arrival, very good food
- Georgia Skuse
Cold and wrong
Collected my order'chips were cold and had the wrong burger
- nick h
Food was ready for collection and good service received
- Tsitsi Mupoperi
Cold and missing food!!
Placed an order and when it turned up, it was cold and missing a chicken fillet burger i ordered!! After spending £26 i expected better. I would not order from here again
- Sarah Pawley
not worth price at all
Portion size was small and awfull not worth the price chicken was like a sparrow literally
- Zara Dix
Will never use again
Order took three hours to be delivered tried phoning 8 times no answer I then had to drive up to shop to see where order was. Finally got delivered. Staff were nothing but rude. Food was stone cold
- Beccie Dodd
Unacceptable. Took 2 hours (1 hour late). Didn't answer phone.
Completely unacceptable to be an hour late an not answer the telephone. It ruined our evening. We cooked another meal, then it arrived. Needless to say we sent them away. Will never order from them again.
- James Guest
Value for money
My food was half hour late, and arrived cold. Second time this has happened
- becki prendergast
Delivery different from what I ordered
So I ordered regular peri peri fries and got the spicy ones, also ordered the large chicken fillet burger (w/ the fried chicken & cheese etc) and received 1 spicy chicken piece in a bun. This is the third time in a row I've ordered from them and they've gotten the order wrong, but other than that the food is fine for a kebab place, good to go to for something quick or if you can't be assed to cook. Thank you!
- Bryony Carter
Ordered zinger burger got the regular, chips was soggy
- Far Hussain
Over charges half missing
Every time I order loads is missing thieves spring to mind perhaps a career change is in order
- Robert Frankcom
Poor service again
Once again half the order was missing and I question how hard is it to look at the order sheet
- Robert Frankcom
LATE UNDERCOOKED BAD SERVICE DON'T USE
Took an hour longer than it should of, the pizza was cold and undercooked so the cheese want melted. Chips cold. Overall very dissapointed. Have had a meal like this before here but not left a review so will not ever use them again. WANT REFUND
- lisa simpson
Not bad at all
I loved the milkshake and the potatoes wedges were really nice chicken was a little bit fatty but still good I will order this food again and try other things on the menu
- Chantelle Osmond
Got half a Pitta more like 3/4quarters of one full of lettuce and a tiny bit of chicken all bunched up in a small burger box for £5 a mess. Won't be ordering again!!
- Chantelle Green
Order regularly from this take away, and always kept to using it as good food and service. Thank you
- Nafeesa Arshad
good food, nice service
- Agota Vas
Fair to Middling.
The order arrived hot & the driver was courteous. The pizza was good & tasty. The chicken & chips an average "OK".
- Steven Willis
average food over priced
Food was okay, 9 inch garlic bread was actually just 4 individual pieces.
- Fran Bamford
Do not order from this establishment. Food was cold, manger rude when i rung to complain. Told no refund or replacement food. Was hung up on twice.
- Kerry Best
Long delivery times and below average food barely warm
- tokeer ahmad
Good enough for take away food
Good but not much topping on pizza, chips and bit rubbery the chicken was very nice and garlic mayo was very good
- Elizabeth Wheeler
Delivered within 30 mins, piping hot food
All good. Really friendly delivery girl.
Food was perfect and delivered earlier than I expected.
- Dina Begum
- Shay House